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Monday, June 28 • 2:00pm - 2:50pm
How to Streamline Your Operations and Improve the Guest Experience

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In this session, you will learn how to streamline your bar operations and improve your guest experience with technology. When done right, customer-facing technology can add to the guest, and employee experience by providing seamless service while freeing up your team to focus on what matters - the guest experience. From QR codes that enable guests to order directly from their seats to handheld devices that help with line-busting for faster order fulfillment, you'll hear from leading bar owners and operators about how they've taken game-changing technology from implementation and training to day-to-day operations and growth.

avatar for Kevin Bryla

Kevin Bryla

Chief Marketing Officer and Head of Customer Experience, SpotOn
Bryla is a global marketing and communications executive with deep experience in large, mid- and small-sized businesses. Over the past 10 years, he has been the CMO at SaaS and Fintech firms ADP, National Funding, and Kyriba with a track record of accelerating sales, building robust... Read More →

Monday June 28, 2021 2:00pm - 2:50pm PDT