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Monday, June 28 • 4:00pm - 4:50pm
Exploring the New Frontier in Guest Experience

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As we forge ahead into a new world, explore the predictions of the new guest experience and how we can stay in touch with our sense of hospitality as technology continues to replace human interaction. We'll also explore the unique experiences that guests continue to crave and how we can provide a stunning worlds of escapism without breaking the bank.

avatar for Jeremiah Batucan

Jeremiah Batucan

Conference Directory, Bar & Restaurant
avatar for Jacob Trevino

Jacob Trevino

Owner, Gorilla Cinema Presents
Jacob Trevino is the Founder and CEO of Gorilla Cinema Presents and has specialized in bar consulting and developing cocktail programs for the past 16 years. He is the owner of The Overlook Lodge, ranked by Playboy Magazine and USA Today as one of the top bars in the US, Tiki Tiki... Read More →

Monday June 28, 2021 4:00pm - 4:50pm PDT